Development Response Toolkit

Knowing a community and how they will be impacted is crucial to designing sympathetic construction methods and effective mitigations.

Project leads are responsible for ensuring impacts are understood, clearly communicated and updated regularly.

Contractors will study and build upon impact assessments to help develop their Construction Disruption Mitigation Management Plans.

Developing a Community Impact Assessment

• Guideline for assessing community impacts 
  Practical prompts for assessing community impacts
   

Completed Community Impact Assessments

• Midtown Programme Community Impact Assessment - Te Ha Noa.
  A comprehensive assessment of the community impacts of multiple projects in midtown.
• Tyler Street Community Impact Assessment 
  A profile and report on the Waitematā Station plaza and Tyler Street upgrade project

Careful planning ensures construction is staged, scheduled, and integrated with minimal disruption. A good understanding of community impacts feeds into program coordination.

Leads should be aware of other works, private and public, that may interact with their project.

• Contractor Requirements for Disruption Mitigation
  This document details roles and responsibilities for construction management and outlines considerations for the disruption mitigation plan

Contractors must focus on keeping construction areas safe, clean, and accessible, addressing issues like vandalism, graffiti, wayfinding, and compliance.

Standards and guidelines give contractors clarity when establishing and altering their work site and give them the tools to monitor areas themselves.

Regular checks by Council and external specialists help maintain a the best experience possible.

• Best Practice Guidelines for Universal Access
  How to ensure everyone has equal opportunity and ability to navigate around sites.
• CPTED guidelines for Development Response
  A guide with examples about how to prevent crime around sites through good design.

Wayfinding and signage

• Wayfinding guidelines - Quick start
  A succinct guide to wayfinding and signage design.
• Wayfinding guidelines - In depth
• Maynard Wayfinding - Design templates and assets (*.zip)
  Design elements, fonts, files and resources for creating wayfinding signage.

From traffic management to waste handling, we ensure the city keeps running smoothly around construction sites. Understanding impacts is crucial to effective city operations.

Successful contractors will be able to show how their construction program allows city operations to continue, minimising impacts on businesses, residents and users.

Construction Disruption Mitigation Management Plan
Developed at the procurement stage a CDMMP guides project operations.

Clear communication and active engagement keep people informed, involved, and confident in the project’s goals. It must be consistent and tailored to the audience.

Communication and engagement can be in various forms and throughout a project, and undertaken by communication and engagement specialists, development response advisors, contractor stakeholder managers, project leads and more.

• Midtown Programme Communications and Engagement approach.
• Midtown neighbourhood webpage - impacted audience communications.
• Sign up to receive the City Centre progress newsletter.

Businesses deemed disrupted by construction are eligible for support, financial and otherwise from Auckland Council. We also create linkages with other organisations to build resilience and help them grow.

• Midtown Business Support Development Response approach
• Small Business Support Programme Guide
• Midtown Small Business Support webpage

Place Activation is a valuable way of offsetting development impacts, and building relatiopnships with the community by improving citizens' experience of place and their enjoyment and interaction in the public realm.

Opportunites may arise at any stage of a project. It can include include digital media, art, performance, events, installations, workshops, pop-up dining and markets and can be light touch.

 Specialist advisors can provide guidance on how to suport communities with placemanking activities.

• City Centre Place Activation and Placemaking - Annual report 2023/2024.
  This captures full range of activation and placemaking activities in the city centre.